bd89cm Privacy Policy
bd89cm places the highest importance on protecting your personal information. This policy clearly describes how we collect, use, and keep your information secure.
Last updated: January 2026 — This privacy policy may change from time to time. Continuing to use the platform after any changes means you have accepted the updated policy.
Introduction and Scope
Purpose of This Policy
bd89cm ("we", "our", or "the platform") operates an online gaming service for users in Bangladesh. This privacy policy explains how bd89cm collects your personal information, the purposes for which that information is used, and the practices we follow to protect your privacy.
By using our website or services, you are considered to have accepted the terms set out in this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
Scope of Application
This privacy policy applies to all services, platforms, and associated digital channels of bd89cm. This includes:
- Our main website and mobile-optimized version
- Account registration and login process
- Deposit and withdrawal transactions
- Customer support communications
- Promotional and bonus activities
- Any activities related to the VIP program
What Information We Collect
Personal Information Provided Directly
When you create an account on bd89cm, use our services, or contact us, you may provide the following information directly:
- Full name and date of birth (for age verification — only those aged 21 and above may register)
- Email address and mobile number
- Address in Bangladesh
- Identity verification documents (National ID card, passport)
- Information related to your preferred payment method (bKash, Nagad, Rocket, Upay)
- Any messages or complaints submitted to customer support
Automatically Collected Information
Certain information is collected automatically while you use bd89cm. This information is necessary to ensure the functionality and security of the platform:
- Internet Protocol (IP) address and type of connecting device
- Browser type and operating system information
- Session duration and page visit history
- Gaming activity and transaction logs
- Information obtained from cookies and web beacons
- Login time and approximate location-related information
Cookies and Tracking Technologies
bd89cm uses cookies and similar technologies that improve your browsing experience. Cookies are primarily used for the following purposes:
- Managing sessions and maintaining secure login
- Saving user preferences and settings
- Analysing and improving platform performance
- Fraud prevention and security monitoring
You can control or decline cookies through your browser settings, but doing so may limit some functionality of the platform.
Use and Purpose of Information
Primary Purposes for Using Information
bd89cm uses your personal information only for defined and legitimate purposes. We process your information for the following reasons:
- To create, verify, and manage accounts
- To complete deposit and withdrawal transactions securely
- To meet legal obligations for age and identity verification
- To prevent fraud, money laundering, and unauthorised access
- To provide customer support and assistance
- To manage promotional offers, bonuses, and the VIP program
- To implement responsible gaming policies
- To improve platform quality and security
Marketing Communications
bd89cm may, with your consent, send you information about relevant offers, bonuses, and services. You can opt out of such communications at any time. Stopping marketing communications will not affect essential account management and transaction-related messages.
Information Sharing and Disclosure
Sharing Information with Third Parties
bd89cm never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following situations in the normal course of providing services:
- Payment processing partners (bKash, Nagad, Rocket, Upay) — to complete transactions
- Identity verification and KYC service providers — to meet legal obligations
- Technology and infrastructure partners — to operate the platform
- Law enforcement agencies — in response to legal orders or investigations
- Fraud prevention organisations — to ensure security
All third-party partners operate under strict data protection agreements and may only use information for specified purposes.
Legal Disclosure
bd89cm may be legally required to disclose your information in the following circumstances:
- Upon receipt of a court order or government directive
- For national security or law enforcement needs
- To comply with anti-money laundering (AML) regulations
- In the course of fraud investigations or legal proceedings
Data Security Measures
Technical and Organisational Security
bd89cm uses industry-standard technologies and processes to ensure the security of your personal information:
- SSL (Secure Socket Layer) encryption — ensures protection for all data transfers
- Encrypted database storage — keeps stored information secure
- Two-Factor Authentication feature
- Regular security audits and vulnerability testing
- Strict access controls — only authorised staff can view information
- Automated monitoring system to detect suspicious activity
Please note that no method on the internet is completely impenetrable. We take every precaution, but absolute security cannot be guaranteed.
Data Retention Period
bd89cm retains your information for as long as is necessary to provide services and meet legal obligations. Retention periods applicable in specific cases:
- Active account information — retained for as long as the account remains active
- Transaction records — for a period determined by legal requirements
- After account closure — information is retained in accordance with applicable regulations
- Customer support communications — retained for case resolution and quality improvement
Once the retention period has passed, your information is securely deleted or safely anonymised.
Your Rights and Choices
Your Rights Regarding Personal Information
bd89cm respects your right to protect your information. You have the following rights:
- Right of access — the right to know what information we hold about you
- Right to rectification — the right to correct inaccurate or incomplete information
- Right to erasure — the right to request deletion of your information in certain circumstances
- Right to restrict processing — a request to limit the use of information for certain purposes
- Right to object — the right to object to the use of your information for marketing purposes
- Right to portability — the right to receive your information in a structured format
To exercise these rights, contact our support team. We will make every effort to fulfil your request within legal limits.
Account Closure and Data Deletion
If you wish to close your bd89cm account, please submit a request through customer support. Even after account closure, some information may be retained for a specified period to meet legal obligations. Information that is not legally required to be kept will be securely deleted in due course.
Minors and Responsible Gaming
Protection of Minors
bd89cm strictly provides services only to individuals aged 21 or above. We do not knowingly collect information from minors. If we become aware that a minor has created an account, we will immediately suspend that account and delete the associated information.
Our request to parents and guardians — please monitor your children's online activity and keep parental controls active on your devices.
Responsible Gaming and Use of Information
bd89cm uses data from your gaming activity to help implement responsible gaming policies. This includes:
- Identifying unusual or high-risk gaming patterns
- Contacting players when necessary
- Assisting with setting voluntary or mandatory limits
- Providing information and support related to responsible gaming
To learn more about responsible gaming, please read our Responsible Gaming page.
Policy Changes and Contact
Changes to the Privacy Policy
bd89cm may revise this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the platform. The date of the revised policy will be shown at the top of the page.
Continuing to use bd89cm after any changes will be taken to mean you have accepted the updated policy. We encourage you to visit this page regularly.
Other Applicable Policies
This privacy policy is connected to bd89cm's other policies. To learn about the full terms of service, please read our Terms and Conditions page. For more information on financial and social responsibility, see the Responsible Gaming section.
Questions about privacy?
If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please get in touch with us.
24/7 Live Chat Support (in Bengali)